🚚 Shipping Policy

​​Native
Last Updated: August 23, 2026
Welcome to Native! We are dedicated to providing a seamless, efficient, and convenient shopping experience for our customers in the U.S. and Canada.

1. Shipping Coverage & Costs
Shipping Coverage: We ship to the U.S. and Canada; however, please note that Deodorant Sprays and Whole Body Deodorant Sprays are excluded from shipping to Canada.

Shipping Costs:

Free shipping on all orders.
No hidden fees—all costs are clearly displayed at checkout.

2. Order Processing Time
Orders are typically processed within 1 to 2 business days of being placed (excluding weekends and public holidays).

Processing times may be slightly delayed during peak promotional periods or holidays. We appreciate your patience.

3. Estimated Delivery Time
United States
Standard Shipping: 3 to 6 business days after order processing.
Canada
Standard Shipping: 5 to 8 business days after order processing.

4. Order Tracking
Once your order ships, you will automatically receive a shipping confirmation email containing a tracking number. You can click the link in the email to track your package’s delivery progress in real-time.

If you encounter any issues tracking your order, please contact our customer service team at [email protected] or call 1-800-331-3774.

5. Returns & Free Return Service
Native offers a convenient, free return service, including free return shipping. If you are not satisfied with your order, please let us know; we will assist you with a return or exchange and issue a full refund within 30 days of receiving the returned item. Please refer to our refund policy for details.